Terms and Conditions

Air Passenger Protection Regulations
If you are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website at

Featured Hotels Terms and Conditions
All featured hotel prices, benefits, offers, and availability are accurate at the time first displayed on the American Express Travel website. While every effort is taken to ensure hotel inventory, benefits, and offers remain accurate, prices and availability may change at any time, and are dependent on third party inventory. Hotel pricing, benefits, offers, and availability are not guaranteed until the receipt of your booking confirmation email. Hotel bookings and associated benefits and offers are subject to availability and respective cancellation policies of the hotel. The respective hotel is responsible for the fulfilment of eligible benefits and offers. You can view the hotel’s cancellation policy when you review your itinerary prior to check-out. All bookings subject to the American Express Online Travel website terms and conditions. Rules, restrictions and blackout dates may apply.

American Express Terms & Conditions
Bookings are also subject to American Express Travel Terms and Conditions. To view these please visit
TM,®: Used by Amex Bank of Canada under license from American Express.

Additional Membership Rewards® point Offer
Basic Cardmembers enrolled in the American Express Membership Rewards® Program that book travel through the American Express Travel website will earn one additional bonus Membership Rewards point for every dollar charged to their eligible card for hotel and car rental bookings (less credits and adjustments) where American Express Travel (not the hotel or car rental company) is the merchant. The number of bonus Membership Rewards points is calculated by multiplying each eligible transaction by one subject to rounding. Terms and Conditions of the Membership Rewards Program apply.

Membership Rewards points will be earned by the Basic Cardmember on the amount of all purchases, less credits and adjustments. Interest charges, annual fees, other fees and cash equivalent transactions are not purchases and do not qualify for Membership Rewards points.

Eligible Cards include: The American Express® Card, American Express® Gold Rewards Card, Platinum Card®, Centurion® Card, American Express CobaltTM Card, Choice Card from American ExpressTM, American Express Business EdgeTM Card, The Business Platinum CardTM from American Express, American Express® Business Gold Rewards Card, American Express® Corporate Card, American Express® Corporate Gold Card, American Express® Corporate Platinum Card, and the Platinum Credit Card.

± Hotel bookings under the Fine Hotels + Resorts or The Hotel Collection programs are not eligible for this Bonus Membership Rewards points offer.

In order to redeem points for any travel booking, the Membership Rewards Program account must be active and the Card must be in good standing.